SmartRock Sensors: Frequently Asked Questions

It depends on structure size/geometry. General guidance is roughly 1 sensor per 100 cubic yards, or 2 per small element and 5 to 6 per larger element; Giatec can build a placement plan from your drawings.

Yes, share your drawings and Giatec can recommend sensor count and placement locations.

Standard cable lengths are 1 ft (30cm) and 10 ft (3m); custom lengths up to 30 ft or 50 ft (about 15m) are available for larger orders. Choose based on your embedment depth and formwork/cover requirements.

Typical guidance is embedding within about 2 inches of the surface for reliable signal, keeping standard clear-cover from rebar, often summarized as the ‘5 cm rule.’

Yes, SmartRock sensors are designed to be waterproof for standard concrete pour and curing conditions.

Sensors use a long-life battery designed to last the monitoring period.

Batteries are designed for multi-month shelf life before use; extended storage can gradually reduce available monitoring time.

Yes. Steel-faced formwork and dense rebar can reduce Bluetooth signal strength; positioning adjustments help maintain a reliable connection. Support will help you navigate your installation.

Yes, cables can be trimmed once you no longer need readings from that sensor.

Typical guidance is 2 inches of overall concrete coverage, though this varies by project spec.

SmartRock primarily measures temperature; humidity is generally sourced from external weather data.

Humidity data is typically pulled from external weather services rather than the embedded sensor.

Mass concrete is generally defined as an element with a smallest dimension greater than 1 meter (about 3 feet), where internal heat from cement hydration can cause significant temperature differentials or cracking risk; thicker/larger pours typically need more temperature-monitoring sensors.

Yes, sensors can provide readings at short intervals (e.g., every 15 minutes) to help identify form-stripping strength.

Giatec offers several models (SmartRock, Long Range, Pro) with different connectivity and calibration approaches.

SmartRock is designed and validated for concrete; other applications should be confirmed with Giatec’s engineering team first.

No, current sensors measure temperature and (via the maturity method) estimate strength, not shrinkage.

Temperature monitoring is plug-and-play; strength/maturity readings require a one-time calibration step tied to your mix design.

Calibration correlates temperature history to strength using break data from your mix design (per ASTM C1074), typically performed once per mix.

Calibration is typically performed by an independent/accredited lab or the producer, to avoid conflicts of interest; Giatec can guide the process.

Cross-account visibility is limited by design; shared visibility usually requires adding users to the same company account.

Flexible terms can often be negotiated with your account manager.

In many cases yes, as long as the mix design and materials stay the same.

Accuracy depends on proper mix-specific calibration (ASTM C1074). When the maturity curve is built correctly and curing conditions match, in-place estimates track cylinder breaks closely. For reference, cylinder breaks themselves aren’t perfectly precise either: ASTM C39 allows up to plus or minus 10.6% single-operator variability and plus or minus 14% multi-lab variability, so ‘the cylinder’ isn’t a perfect ground truth to measure against in the first place.

Not entirely. Most jurisdictions still require some physical breaks, but sensor monitoring reduces how many are needed.

Acceptance varies by agency/jurisdiction. Confirm with your local authority having jurisdiction before relying solely on sensor data.

Yes, Giatec has experience supporting DOT/MOT approval processes in various regions.

The body reading reflects the main housing; the probe reading reflects the extended tip.

Yes, many models support a second monitoring point via an extended probe or secondary cable.

Cable options generally range from 30cm (1 ft) up to about 15m (50 ft) for custom orders, depending on the model.

Price typically increases with longer cable/lead lengths since more material and manufacturing complexity is involved.

Yes, calibration can be configured for very early strength targets (as early as 2 to 3 hours).

Generally yes. The temperature-based method is largely mix-agnostic, though calibration should be done on your specific mix.

Heavy metal fiber content can somewhat affect wireless signal, similar to dense rebar; placement adjustments help.

Orientation guidance is provided in the installation instructions to ensure reliable scanning.

No. Sensors are generally for single-use per pour once embedded.

Not necessarily. Sensors can often be pre-registered, though confirming pour time on-site is recommended.

Pour time anchors the maturity calculation. Entering it accurately ensures correct strength estimates. Roxi can detect that pouring time for you automatically once you start collecting data.

No. Sensors are embedded at time of pour; hardened concrete generally needs a different device.

Sensors retain readings for 60 days after the pour.

Active battery life is generally designed to last around 4 months.

No. Bluetooth sensors sync directly to a phone and don’t require on-site Wi-Fi.

They store data locally and sync via Bluetooth to your phone, uploading once reconnected to Wi-Fi or cellular.

Yes, thresholds can be configured to trigger alerts for thermal control compliance.

Bluetooth range is short and decreases with depth/obstruction; Long Range extends this substantially using a hub.

Yes, it’s good practice to verify sensor connectivity before embedding.

Sensors withstand typical jobsite conditions once embedded; very deep burial can reduce wireless range.

One sensor can be designated as an ambient reference by placing it outside the pour, exposed to outdoor conditions.

Yes, sensors are commonly used in retaining walls, foundations, and other mass concrete elements.

Lower-cost variants typically have reduced feature sets at a lower price point.

Shorter-cable, single-use variants are generally the most affordable. Ask your rep for current pricing.

Yes, accumulated project data can refine thermal modeling accuracy for future pours.

Placement determines what a sensor measures. For true core readings, position the sensor at the structure’s thermal center.

Contact support with the sensor ID; troubleshooting steps can often resolve it, or a replacement can be arranged.

Yes, on-site or virtual setup sessions can be arranged, particularly for first-time users.

Support can help interpret specific readings and confirm whether they reflect a real condition or a data issue.

In most cases yes. Data and calibration curves can generally be retained and reused.

Yes, very deep sections may need a longer probe or multiple sensors at different depths.

Yes. Nearby heavy equipment can occasionally interfere with wireless signal.

SmartRock’s method is designed to align with ASTM C1074 and CSA A23.1; documentation can be provided to support agency acceptance.

Yes, sensors are used in precast and various specialty applications.

Sensors are activated by removing the cable from the body. They can then be scanned via the app (scanning the QR code and confirming pour time).

Yes, they include a visual/LED indicator confirming activation.

Labeling is often done via QR code scanning tied to project/section names in the app.

Yes. Once calibrated, in-place readings can reduce reliance on field-cured cylinders for early-strength decisions like form-strike timing. It supplements rather than replaces required 28-day acceptance testing, so savings depend on how much early-age testing your project can offset.

A commonly cited rule of thumb is roughly 1 sensor per 100 cubic yards, adjusted per project risk.

Yes, calibration is specific to your mix design and materials, including cement source.

Giatec can advise on interim calibration approaches, though full accuracy needs a completed curve.

Admixtures can affect the strength-temperature relationship, which is why calibration should include admixture dosage. Support can help you navigate your use cases to be able to use maturity with the least recalibration possible.

Standard SmartRock connects via Bluetooth for phone-based readout; Long Range pairs with a hub for continuous, hands-off remote monitoring over much greater distances.

Typical real-world range is around 300 meters (roughly 1,000 feet), depending on obstructions.

No. Long Range sensors communicate with a hub using LTE/cellular or LoRa-style connectivity.

Larger or more spread-out sites may need multiple hubs to maintain coverage.

It can be used for any duration, though the added cost is most easily justified for larger or higher-risk pours.

Yes, longer or more obstructed sites may need additional hub placement.

Depth guidance is the same for both; deeper placements may benefit from a longer lead to reach the hub reliably.

Long Range sensors and the hub typically cost more due to the extended connectivity hardware.

Yes, both types can be used together and viewed within the same dashboard.

Yes, Long Range models retain the dual-point reading capability of the standard line.

It enables continuous, hands-off monitoring without needing staff to manually retrieve data via Bluetooth.

It’s well-suited to large-footprint projects, providing continuous monitoring across wide pour areas.

In many cases yes, though check specific terms with your rep.

Connectivity depends on available coverage; very poor signal areas may need alternative planning.

It provides more frequent, automatic updates rather than only when someone connects via Bluetooth.

Yes, both are managed within the same Giatec app/platform.

There’s no strict minimum. It’s a cost/benefit decision based on your project.

Yes, threshold-based alerts can be configured to notify automatically.

Placement guidance is largely similar; the main difference is added hub setup.

Its extended connectivity makes it suitable for longer-term monitoring beyond initial curing.

Yes, Long Range sensors communicate through a SmartHub rather than directly to a phone.

Pricing generally scales with sensor and hub count; large deployments may qualify for volume pricing.

Yes, all sensor data is unified within the same Giatec dashboard.

SmartHub is a gateway that relays data from Long Range sensors to the cloud continuously, so you don’t need to manually retrieve data via Bluetooth.

Typical range is up to roughly 300 meters (about 1,000 feet) line of sight, depending on obstructions.

Yes, hubs can be configured for battery, solar, or generator power for off-grid or remote job sites.

Solar hubs handle typical weather variation, though extended overcast periods can reduce charging. Ask about backup power for very low-sunlight regions.

Hubs generally tolerate brief power interruptions, buffering data until power resumes, though prolonged outages may cause gaps. If frequent outages are a concern, the solar panel hub would be the best solution.

Central, elevated, and unobstructed placement is recommended to maximize range and reliability.

It’s generally better placed in an open, elevated outdoor location.

All hubs use their own built-in cellular (LTE/SIM) connection rather than relying on site Wi-Fi.

Larger or more spread-out projects may need multiple hubs to maintain coverage across all sensors.

Yes, each hub has a unique identifier used to register and link it to your account during setup.

Contact support for a return shipping label and replacement process, specifying the hub model and reason for return.

Common causes include power issues, being out of sensor range, or connectivity/SIM issues. Support can help diagnose.

Yes, hubs are designed for outdoor jobsite use.

Yes, hubs can be redeployed across projects as long as they remain compatible with your current sensor generation.

A stable power source and reliable cellular coverage are recommended for uninterrupted multi-month monitoring. A solar powered version is also available.

Some promotions offer a free or discounted hub with qualifying sensor purchases. Ask your rep about current offers.

In some very remote deployments, customers have paired hubs with alternative connectivity like satellite internet. Confirm compatibility with your rep.

Standard hardware is designed for typical jobsite conditions; check with your rep on specific environmental ratings for harsh environments.

Data is typically buffered and syncs once connectivity is restored, minimizing permanent data loss from short outages.

Yes, a single hub relays data from multiple sensors within its range simultaneously, up to a model-specific limit.

Yes, each hub model has a maximum supported sensor count. Check the spec sheet or ask your rep.

Rent-vs-buy options may be available depending on your rep and region.

Random disconnects can stem from power issues, out-of-range sensors, or mounting displacement. Support can help troubleshoot.

During setup, you’ll scan or enter the hub’s unique identifier in the app to link it to your account.

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