Where Does Quality Break Down? The 2026 State of the Ready-Mix Industry

Ready-mix producers are testing more than ever, yet jobsite rejection rates more than doubled year-over-year, quality costs rose 17%, and batching accuracy issues are spreading. The numbers aren’t pointing to a lab problem. They’re pointing to a visibility problem.

In this session, Giatec’s very own Mado El Ghazal, Product Manager, SmartMix, and Glenn Schaefer, VP Research and Technical Services at National Ready Mixed Concrete Association (NRMCA) present findings from the 2025 NRMCA Quality Benchmark Report and exclusive producer focus groups where ready-mix professionals spoke candidly about where quality breaks down and why it’s so hard to fix.

Learn about what the numbers actually mean for your operation, where producers say data disappears between the plant and the jobsite, why 28-day low-break investigations so often lead nowhere, and how the industry’s thinking about data integration is shifting from consolidation to connection.