Building on 70+ Years of Reliability
B & B Concrete Co., Inc. is a fourth-generation, family-owned and operated company that has been supplying concrete across North Mississippi since 1949. What began with a 2 cubic yard mixer truck has grown into the region’s leading ready-mix operation. Through every stage of growth, their mission has remained the same as they continue to provide a dependable product that customers can count on, backed by a team committed to consistency, reliability, and exceptional service.
As their operations expand, maintaining that consistency remains a top priority. Their customers rely on them for concrete that arrives as expected and performs as required. To keep elevating that standard, B & B set out to address several areas that were impacting product consistency.
The In-Transit Quality Control Challenge
B & B needed insight into what was happening in the drum during transit. Gaining real-time visibility into variables such as slump loss, water additions, and drum rotation was crucial for them. This type of visibility into every load was key, not only for quality and risk management but also for improving operational efficiency and consistency.
Without reliable slump data available to batchers, drivers often had to temper loads at the washdown rack or job site with larger volumes of water, and adjustments took longer. Trucks spent more time waiting, and batchers lacked the real-time insights they needed. This resulted in higher costs and longer delivery cycles.
B & B’s goal was clear: achieve a fully optimized, fully visible delivery cycle that supports mix consistency from plant to pour. To fulfill this mission, they trialled Giatec® MixPilot™.
The MixPilot Trial Experience
B & B experienced a seamless trial with MixPilot. As shared by Don Burrone, Director of Technical Services, “Installation was remarkably simple compared to other slump verification systems, requiring minimal downtime for trucks and operators.”
Once installed and operational, MixPilot immediately demonstrated its accuracy for slump readings, as well as concrete temperature tracking. Real-time visibility into both metrics was crucial for maintaining quality and consistency in every load.
The trial provided B & B with new insight, supporting more informed decisions and improved processes. Even with just a small portion of their fleet, MixPilot revealed unexpected trends in truck performance. For example, RPM data provided valuable insights into drum rotation speeds on open roads. Having this information allowed B & B to monitor operations more closely and ensure every delivery met quality and safety standards.
After the trial, it was a no-brainer that MixPilot would help us take the next step toward the consistent concrete we strive to produce for our customers.
– Don Burrone, Director of Technical Services, B & B Concrete Co., Inc.
Even at such an early stage, B & B is seeing promising indications of measurable value. MixPilot gives them actionable insights on water additions, showing when mixes are arriving wetter or drier than expected. It also allows them to start tracking how environmental factors like temperature impact slump over time.
Most importantly, the system provides a centralized, real-time view of each load. This gives drivers, plant operators, and management the confidence that trucks are leaving the plant and arriving on site with a consistent slump that meets the project specifications.
The team was particularly impressed with the support they received from the Giatec Team. As shared by Field Swoope, Director of Operations, “Any questions or technical concerns were met with quick responses, often resulting in immediate support or guidance.” This partnership gave B & B the confidence that MixPilot was not only accurate and reliable but also backed by a team willing to grow and adapt alongside them.
Scaling MixPilot Fleet-Wide & Driver Empowerment
With the trial proving successful, B & B moved quickly to scale MixPilot across more trucks and plant locations. The rollout was smooth and efficient, with Burrone highlighting that, “Installing the system now takes just 15 minutes per truck.” The intuitive interface ensures that drivers can quickly integrate MixPilot into their daily workflow.
Training was straightforward, and drivers of all experience levels were able to adopt the system seamlessly. By providing a calibrated view of slump in real-time, MixPilot ensures each load is consistent regardless of operator experience. This consistency is critical for reducing on-site adjustments, minimizing wait times, and maintaining customer trust.
B & B’s experience scaling the technology was reinforced by the responsiveness of the Giatec team. Any challenges, whether minor technical questions or operational feedback, were addressed quickly. As stated by Victor McMillan, President, “The Giatec team’s proactive approach and receptiveness to feedback further strengthened our confidence in the system, despite MixPilot being a relatively new product in the market.”
The combination of easy installation, intuitive operation, and active support has allowed B & B to seamlessly integrate MixPilot into their operations. Drivers can now make real-time decisions, management has access to actionable insights, and the business operates with more control.
Paving the Path to Operational Excellence
Even in the early stages of implementation, B & B already sees significant potential for MixPilot to transform their operation. They are excited about creating new KPIs, improving washdown and water-add procedures, and establishing MixPilot as the definitive source of truth for every load.
By helping drivers consistently achieve the requested slump, B & B anticipates significantly reducing water additions at the plant and job site, resulting in cost savings from reduced truck cycle times.
Ultimately, MixPilot is playing a key role in supporting B & B’s broader vision to be the preferred ready-mix supplier in North Mississippi by delivering a consistent, high-quality product every load, every time.
With real-time insights, standardized processes, and an intuitive tool for drivers, MixPilot is helping B & B lay the foundation for the next generation of operational excellence.
