SmartMix: Frequently Asked Questions

SmartMix is Giatec’s AI-powered concrete quality-control operations and mix optimization software, built for ready-mix producers.

SmartMix Core provides fundamental QC & mix optimization capabilities catered to smaller producers with limited regional scope. SmartMix Pro provides medium to enterprise producers the complete suite of AI-boosted QC and mix optimization features built for the full operations team.

Roxi analyzes mix specifications, performance requirements, and historical batch, break, and materials data to recommend mix adjustments using big data machine learning algorithms. Optimizations are customizable and tailored to each producer’s account data, with recommendation categories that target strength, slump, and aggregate, as well as complete mix redesigns.

Yes, SmartMix can generate a wide range of pre-made and user-generated reports through its Smart Analytics (TM), filterable by date range and other parameters. Reports can be built and further analyzed with natural language using Roxi Chat.

Yes, gradation and materials data can be filtered and reported over custom date ranges.

Yes, data sources can be both dynamically and manually categorized so you can distinguish internal lab testing from third-party lab submissions.

Yes, small-scale trials can be started, managed, and linked to production mixes directly in SmartMix. Trial results can be further be used for optimization analysis, 3-point curves, and submittal reporting.

Yes, the system can track and compare results across different cylinder/sample types.

Yes, gradation data can be managed both dynamically and manually in SmartMix. The system supports template-free OCR uploads of any material reports (Roxi Scan) and integrates with alterBiota’s digitalAggregate software.

Audit logging & notifications for for mix design, material, ticket, sample, and submittal changes is available for Pro users and continues to be expanded.

SmartMix supports integrations with several major cloud and on-prem dispatch platforms, including BCMI, Sysdyne / Concrete Go, MPAQ, Command Cloud, Marcotte, Command Series, Keystone, and Jonel. Depth varies by partner system and version. Historical data import and export is available for all dispatch systems.

Available SmartMix integrations continue to expand and can vary by platform. If you are interested in SmartMix but cannot see your dispatch system on the list, reach out to a sales rep to discuss new integration and/or transition support options.

Yes, integration with Forney Vault, Gilson Guardian, and other break machines is currently supported.

We recommend SmartMix as your primary QC system to get the full value and experience out of it. Data integrations with Stonemont QC & Quadrel are available on a transtional basis. Compatibility will depend on your specific setup and should be confirmed directly with your sales rep.

Both API’s and an MCP connector are available in many cases for custom integrations, sometimes at an additional cost. Confirm specifics about your integration with your sales rep.

Sync status and push tracking is available on mixes, materials, and tickets in SmartMix. Sync schedules and source-of-truth settings are also configured in your account settings. Support can help trace and correct any discrepencies in data mapping or sync timing.

Submittals pull the latest mix, material, test, and document data directly from your account. Any gaps or corrections in the data can be made directly in the submittal itself, or at the data source in SmartMix.

Yes, submittal templates can be heavily customized to match your required format. There is no limit on the types or number of templates in your account.

Yes, direct PDF upload is supported for submittals in most cases. Documents can also be managed and pulled through the SmartMix document manager and the submittal templates.

Submittals in SmartMix can be tracked through a “status” field, and historical changes are tracked through a robust revision system. The final submittal package can be previewed or downloaded at any time through the submittal’s page.

Users can configure alerts on batched material deviations, low break sample entries, and low break ticket predictions. There is also a batch analysis report available for more granular analysis.

Yes, mixes can be managed and changes applied across plants. This can be managed using the “save to” function, bulk edit, and material grouping.

Both manual and automatic gradation entry are supported in SmartMix. The system supports template-free OCR uploads of any material reports (Roxi Scan) and integrates with alterBiota’s digitalAggregate software.

Yes, test samples can be manually excluded from submittal reporting and optimization analysis. Roxi automatically validates all tickets and test samples and excludes anomalies and deviations from optimization analysis.

Yes, custom reports are supported through the Smart Analytics™ Explore dashboard and MCP connector. These can be built using built-in BI tooling and natural language queries, both in SmartMix and third party LLM’s.

Yes, SmartMix supports a host of regional QC standards, but support varies by market. Confirm with your rep for your region.

Yes, the platform automatically generates strength trend graphs and reports from entered/imported break data.

The SmartMix OCR tool, Roxi Scan, extracts and enters key details from third party test reports and material documents (i.e. mill certs, gradation reports) to reduce manual entry. This can be done through direct upload or an automated mailbox, and is works with every document template out the gate.

SmartMix is primarily built for desktop and tablet web usage, but has a mobile-native test sample entry module built for technicans in the field and lab.

Yield calculations are performed automatically from design and batch data, with flags raised when a mix falls outside expected tolerances. Users can indicate their yield targets, tolerance, and additional re-yielding preferences at both the account and mix level (i.e. fine aggregate only, cementitious scaling etc.)

Yes, optimizations and redesigns make use of the specific materials in the mix design, which draws from inventory available at each plant.

Yes, all QC documents can be tracked, versioned, and linked to the relevant source directly in SmartMix. These documents can be pulled into submittals if needed. There is no native equipment calibration module in SmartMix.

Yes, a mobile-native test sample module supports lab and field-level data entry, reducing reliance on paper records.

SmartMix has been adopted as the AI-powered QC + Mix Optimization system of choice by producers across the United States and Canada in recent years, with additional trials in progress globally. Ask your rep for relevant regional customer examples.

Aggregate design targets can be configured in bulk or on specific mixes in SmartMix. Visualizations and optimization recommendations are available for Shilstone Workability, Tarantula, and Power graphs on all mixes.

Historical data can typically be imported during onboarding. How much data can be imported will depend on your existing dispatch, batch, and QC setup, and extended imports may come at an additional cost. Confirm compatibility and availability with your rep.

There is no minimum threshold of break data for optimizations to appear, but more data improves quality. It will depend on a number of factors, including optimization type, extent of over/underperformance, batch deviations, trend anomalies, k-factor, and other configured optimization settings. Predictive & Aggregate Optimizations require no break data – just set targets and a mix design.

Yes, given sufficient historical data, Roxi accounts for variability over time and weighs recent data more heavily.

Yes, Roxi operates in the cloud, with data stored on Giatec’s secure cloud infrastructure.

SmartMix supports both metric and imperial units; your account can be set to your preferred system.

Dosage control is configurable per mix design as part of the QC workflow. There are a wide range of admixture units available in SmartMix to offer maximum design flexibility.

Pricing is generally quoted based on your subscription tier and the number of plants onboarded onto the system, but this varies by producer. Confirm your plan structure with your rep

SmartMix offers a fixed fee annual contract that will not increase with your production volume. Options for contract revisions can be discussed if your operation is expanding or you would like to onboard a new division onto the system.

Yes, statistical QC calculations typical of ACI-required analysis, including standard deviation analysis, are built into SmartMix‘s reporting tools.

SmartMix can help you meet DOT and agency reporting requirements by capturing your test data, running the statistical QC calculations agencies expect, tracking certifications, and allowing for configuration of QC standards to your jurisdiction so the records you submit are accurate and audit-ready.

Yes, you create and manage your full library of mix designs and materials directly in SmartMix. You can also track revision history and link all mixes, materials, and tickets in one place.

SmartMix product page

Yes, an intuitive bulk editing for mixes, materials, and test samples are available in SmartMix. This is designed for producers managing larger libraries across multiple plants, where a material or spec change needs to propagate quickly and consistently.

SmartMix product page

Yes, SmartMix’s built-in Document Manager lets you store, organize, and attach documentation like certifications, mill certs, and supporting records directly against the relevant mixes and materials. Everything stays connected to the QC data it belongs to, so the right documents are immediately available when you build submittals or respond to an audit.

SmartMix product page

Yes. SmartMix includes low break notifications and configurable alerting, so you’re notified when strength results or other metrics fall outside your tolerances.

SmartMix product page

Yes, SmartMix comes with an MCP connector that allows you to query and interact with your data directly through the third-party LLM tool you already use, such as Claude or ChatGPT. You can ask questions, run regular reports, and custom-build optimizations without needing to log into the platform directly.

Request a SmartMix demo

Yes. SmartMix supports mix grouping and equivalent material grouping, so near-identical recipes and interchangeable materials are organized together rather than tracked as scattered one-offs. Roxi can also suggest mix groups automatically, which cleans up large libraries and makes analytics and optimization more accurate across plants.

SmartMix product page

Yes, SmartMix offers a predictive ticket strength alerting tool that dynamically flags tickets likely to underperform before lab results are in. This gives QC teams a head start on investigating at-risk production rather than reacting after a failed break is confirmed.

SmartMix product page

SmartMix integrates with a number of EPD providers so that your reports link directly to your mix data and can be easily pulled when needed.

Contact Giatec

Yes. SmartMix runs on enterprise-grade cloud infrastructure with your data encrypted, so your QC records are protected to the same standard trusted by large producers. Your data is isolated to your account, backed up regularly, and never shared. Access is governed by team-based user roles and permissions so people only see what they should, and a full account audit log records every change for complete traceability. You get secure access from anywhere with no local servers to maintain or patch.

SmartMix product page

Yes. SmartMix is built for the operations team, offering a number of user roles and permissions so you decide who can view, edit, or manage data. Combined with the account audit log, you get both access control and a record of who changed what, which supports accountability and compliance.

SmartMix product page

SmartMix‘s support is industry-leading in response & resolution time, and cases are always handled by a real person. We provide broad coverage across operating hours and regions, with responses in under 2 hours and a median resolution time of 24 hours.

Contact Giatec

Roxi is Giatec’s AI engine that powers SmartMix‘s mix optimization and analytics, the underlying intelligence, not a separate standalone product.

Yes, Roxi operates in the cloud, with data processed and stored on Giatec’s secure cloud infrastructure.

More historical data improves quality over time; a few months of consistent batch/break data is a good starting point.

It’s an OCR tool within the Roxi ecosystem that scans documents like break sheets to automatically populate records.

Yes, given sufficient historical data, Roxi’s models account for variability over time, including seasonal effects.

Yes, this is one of Roxi’s core functions, recommending adjustments that maintain target performance while lowering cost.

Giatec positions Roxi as a first-of-its-kind AI program purpose-built for concrete mix optimization and performance prediction.

No. Roxi is designed to support and augment decisions with data-driven recommendations, not replace professional judgment.

Yes, recommendations are generally presented for review before changes are applied to production.

For newer mixes with limited history, recommendations may be more conservative until sufficient data accumulates.

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